We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at firstname.lastname@example.org. We’ll send you the return shipping label and instructions on how to send your package. Items sent back to us without first requesting a return will not be accepted.
For any return queries, please contact us at email@example.comRefunds
Once we’ve received and inspected your return, we will notify you and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
Please note that due to the customised nature of Pre-Order and Bespoke Orders, we do not accept returns.
Gift cards are non-refundable.